What Is Virtual Customer Service

What Is Virtual Customer Service?

Virtual customer services mean offering complete support teams to businesses, from agents to management. This service has become an effective way for businesses to tackle their customer service duties for less money than keeping in the office. The Virtual team is housed outside the office and offers after-sale service to the customers and clients.   This…

Talent Sourcing Strategy – How and What To Look For When Sourcing A Talent 

Talent Sourcing Strategy – How and What To Look For When Sourcing A Talent 

Talent sourcing, or candidate sourcing, is a talent acquisition discipline. Its primary focus is generating a consistent pool of professionals to fill open positions in a company quickly. The process includes researching and finding culturally fit, ideally, skilled candidates who qualify for the given roles and responsibilities.   In this blog post, we will explore candidate…

Employee Onboarding Process

Employee Onboarding Process – A Guide to Hiring New Work Force! 

Any human resources department can find the employee onboarding process challenging and time-consuming. Nevertheless, this procedure is critically important and can establish the groundwork for your organisation’s and its employees’ long-term success.   This article aims to guide you and your team in structuring and simplifying the onboarding process to facilitate the smooth integration of new…